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Refund & Return Policy

Thank you for shopping at P.C.P. - Seymour Ltd. If you are not entirely satisfied with your purchase, we're here to help.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please send us an email at info@pcp-seymour.be  and send your item to: Romanie Van Dyckstreet 19, 1070 Brussels, Belgium.

If you have any questions on how to return your item to us, contact us at: Email: info@pcp-seymour.be Phone: +32 2 218 02 71 Address: Romanie Van Dyckstreet 19, 1070 Brussels, Belgium

Please note that certain types of items cannot be returned, such as Gift cards, personalized items, or by you damaged items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

If you received a damaged or defective item, please notify us immediately for assistance.

Only regular priced items may be refunded. Sale items cannot be refunded.

Merry Christmas
& Happy New Year 2024

Our offices and phone lines will be closed from 4pm on Friday 22 December and will reopen on Tuesday 2 January.

infopol std
PCP-Seymour is teaming up at INFOPOL 2024.

INFOPOL I XPO112 is a trade fair exclusively open to professionals within police, surveillance, security, emergency services and disaster response units.

Visit us at Booth 331 to discover our control rooms solutions.

Merry Christmas
& Happy New Year 2024

Our offices and phone lines will be closed from 4pm on Friday 22 December and will reopen on Tuesday 2 January.